Asbury Place is proud to be part of Asbury Communities, an aging services provider with a 90-plus year legacy of redefining the expectations of aging. Ensuring that we provide a safe and healthy environment for those who work and live at our communities is our highest priority.
This page is meant to be a helpful resource regarding Asbury Place Kingsport’s operations. Asbury serves approximately 4,300 residents at eight continuing care retirement communities and home care agencies in Maryland, Pennsylvania, and Tennessee. Here’s how to …
In addition to continuously monitoring and abiding by the recommendations put forth by the Centers for Disease Control & Prevention (CDC) and the Centers for Medicare & Medicaid Services (CMS), each Asbury community’s visitation availability will be determined by the local counties infection rate percentage. Current infection rate for Hawkins County: 13.9%; Sullivan County: 17.2%.
Screening & Masking
In line with the CDC and in light of the climbing COVID-19 positive case rates in Sullivan and Hawkins counties, masks are required in community indoor common areas for all residents and guests at Asbury Place Kingsport. This applies to all residents and guests, even those who are vaccinated. Associates will continue to be required to wear masks.
Family members or visitors will not need to screen in unless going into a public area at the community or to visit a resident in Assisted Living, Personal Care, Health Center or Skilled Nursing. Please note: Masks are required while traversing the community until arriving at the resident’s home.
All vendors planning to visit a community will continue to be required to screen in (including a temperature check) and wear a mask throughout the duration of their visit.
For those planning to visit when/where screening is required, please go here, https://bit.ly/AsburyEntryPass, to fill out the online screening form and then do the temperature check at the appropriate community entrance. (Chrome or Safari are the preferred web browsers; there have been issues reported when using Internet Explorer). If you do not have a smart device, an associate will read you the screening form. At our screening area, please complete a temperature check at our temperature kiosk. You must pass the screening and temperature check to continue on to the campus.
Visitation is permitted in Residential Living.
*Please Note: You are considered fully vaccinated two weeks after the second dose of a two-dose vaccine (such as Pfizer or Moderna) or two weeks after the
single-dose vaccine (such as the Johnson & Johnson/Janssen vaccine).
Visitation is permitted in Assisted Living at any time and does not need to be scheduled in advance. However, we do ask that if there is a large group or special occasion that requires use of a common area space that visitors call in advance to notify staff to ensure the space is available.
Health Care Center
Visitation is permitted in the Health Care Center between 11:00AM to 7:30PM and must be scheduled in advance. To schedule a visit, please contact Niccole Trimboli at 423-830-8510 or email firstname.lastname@example.org. Indoor visits are limited to 2 visitors at a time. If a larger group would like to come for a visit, we are able to schedule an outdoor visit.
Community Services & Amenities
The Bistro and Dining Room are currently closed for dining in, but phased reopening plans are being developed. Daily menus continue to be provided for residents, offering a wide range of fresh meal options that are delivered contact-free, and free of charge, to their doors. For meal orders, contact Sallie West oat 423-830-8507 or SWest@asbury.org
As part of a phased reopening, gyms are currently operating on a reservation-only basis. Walking trails are also open. Some fitness classes and programming as well as Resident Council meetings and special events are being offered in small-group formats with proper mask-wearing and physical distancing required. We are also scheduling one-on-one wellness consultations. For a current schedule, links to access our online offerings, and more information, call Rachael Santiago at 423-830-8519 or email email@example.com.
Residential Common Areas & Services
Mail, Deliveries, & Groceries
Mail and Packages: Residents of our apartments and cottages are receiving mail and packages as usual. Packages for residents of our Health Care Center are delivered contact-free by associates.
Online Groceries: Please address deliveries to resident’s address and deliveries will be made by associates.
On-Campus Grocery Services: Limited groceries are available on our campus through our dining partner Sodexo. They can be billed to residents and delivered contact-free to their home. Please contact Sallie West 423-830-8507, firstname.lastname@example.org.
Testing is an important component of our COVID-19 prevention strategy. We are pleased to share some outstanding results for Asbury Place Kingsport and the Asbury system. To date, Asbury has conducted just over 100,700 COVID-19 tests at our communities with a positivity rate of just 0.77 percent. This compares to a national positivity rate of 7.6 percent. At Asbury Place Kingsport, we have conducted 6,955 tests with a positivity rate of just 0.4 percent.
Asbury Place Kingsport underwent universal testing at our Health Care Center in late May and employees of our Health Care Center are being tested weekly per Governor Lee’s mandate. Associates, vendors, and essential visitors entering our campus continue to undergo a rigorous screening process, and as necessary, self-quarantine. On our campus, we are practicing heightened cleaning processes, as well as masking and physical distancing.
Residential Living: A resident who believes they may have been exposed to COVID or is showing symptoms recognized by the CDC as being possible markers of COVID-19 should contact their physician for testing or visit a local testing center. Please also notify Norene Cochran at 423-220-0580 for assistance, and so that we may begin contact tracing on campus.
Assisted Living or Skilled Nursing: Residents are monitored daily for any signs identified as potentially symptomatic of COVID-19 per CDC guidelines. Additional measures are implemented in line with Asbury’s system-wide infection-control algorithm, including quarantine in a specially designed area of the building.