On March 8, Cynthia Perez and Sallyn Ratemo of Asbury Methodist Village joined several dozen area professionals to be recognized as Healthcare Council of the National Capital Area Employees of the Year.
The award recognizes individuals’ extraordinary contributions towards the financial strength and sustainability of their organization through three key areas: creating efficiencies, improving processes, and enhancing the delivery of care and customer satisfaction.
Cynthia Perez serves as the Senior Director of Admissions, overseeing admissions and marketing for Kindley Assisted Living and Wilson Health Care Center. She joined Asbury in 2007 as a move-in coordinator for residential living. One year later she joined Wilson Health Care Center as an admissions coordinator, and found her calling assisting seniors and their families searching for quality short-term rehabilitative and skilled nursing services. “Cindy was instrumental in the development of a whole community approach to admissions that bridges Kindley Assisted Living and Wilson Health Care Center, helping us develop a system uniquely our own,” says Debbie Hedges, Associate Executive Director of Asbury Methodist Village. “She truly has a calling for serving older adults and their families and has used this to create a better experience for those we serve.”
Sallyn Ratemo is the Director of Nursing for Kindley Assisted Living, which provides assisted living and memory support services for Montgomery County, Md., seniors. She joined Asbury in 2011 as a geriatric nursing assistant. “Sallyn serves as an exceptional role model for the clinical team, empowering them to make decisions that enhance quality of care,” says Kindley Administrator Gretchen Moshier. “She has developed proactive approaches to ensure residents’ needs are met before they even ask. As a leader, she is kind, thoughtful, and never without a smile on her face. This approach has been adopted by her team, which has driven high resident satisfaction at Kindley Assisted Living.”
Asbury Methodist Village congratulates Cindy and Sallyn for consistently striving to fulfill our Mission to do all the good we can by providing exceptional lifestyle opportunities for those we serve.
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