Asbury Place Maryville is pleased to announce that Assisted Living Administrator Carla Rafferty is the recipient of the LeadingAge Tennessee 2019 Excellence in Innovation Award. She was honored at the association’s annual conference in August.
The award recognizes Rafferty’s leadership in developing and implementing the community’s Reflections Memory Care Program, and for helping to establish Asbury Place Maryville’s new household-style memory care residences, The Beech and The Alpine. Learn more about Asbury Place Maryville’s innovative memory care households here.
Reflections provides programming and a philosophy of interaction designed around each resident’s individual background and interests. Caregivers work with residents and their family members to learn as much as possible about the resident’s history, relationships, and accomplishments, using that information to help create a positive and calming environment. To the greatest degree possible, caregivers interact with residents in a way that honors where and who they believe they are in that moment, affirming their experience rather than trying to redirect them.
“Carla has put together a team committed to creating a meaningful and caring experience for residents and putting residents at the center of all they do,” said Judith Rogers-Fruiterman, Executive Director of Asbury Place Maryville. “Her enthusiasm, compassion, hard work, and commitment to senior care are inspiring. She continuously strives to create new and effective systems to serve our campus and our community!”
LeadingAge Tennessee is part of LeadingAge, the national association providing education and advocacy services for not-for-profit aging services organizations.