Just a few miles from Lake Erie, Springhill is proud to be one of just 100 senior living communities across the nation recognized for our “exemplary culture of resident engagement” by the benchmarking firm Holleran Research and Consulting. Both residents and associates work together to continually shape Springhill through their unique passions, character and shared drive to live each day to the fullest. With a proven track record of fostering engagement, our warm and inviting community is committed to promoting a higher quality of life now and in the future.
With a Mission to do all the good we can by providing exceptional lifestyle opportunities for those we serve, Springhill fosters a culture of caring. Our pledge to provide Benevolent Care for those who outlive their resources through no fault of their own is one part of that. Learn more about our quality and commitment to you below.
Springhill is proud to be a member of Asbury Communities, the 16th largest not-for-profit continuing care retirement community system in the United States. With nearly 100 years of expertise and dedication in meeting the changing needs of our nation’s older adults, Asbury has made sound operations a priority. Led by a volunteer Board of Directors comprised of accomplished professionals with experience across the financial, regulatory, and insurance industries, Asbury monitors our financial strength by:
Springhill residents have the comfort and security of knowing that our community is part of the less than 20 percent of CCRCs to hold accreditation by CARF International. This means Springhill has met more than 600 measures of quality and strength for long-term viability according to an independent, on-site survey team, and continues to meet re-accreditation requirements every five years.
Springhill is equally proud to hold EAGLE accreditation from the United Methodist Association of Health & Welfare Ministries. In addition to assessing its member organizations’ operations and financial health, EAGLE emphasizes creating a values-based, Mission-driven culture.
With support and funding from the Asbury Foundation, Springhill offers the Asbury Benevolent Care program should you outlive your financial resources under no fault of your own. Participation in this program is strictly confidential and will give you a place to live backed by access to services and care. Gain peace of mind knowing you’ll have assistance with food, medical care, medication, monthly fees and health insurance.
It’s fundamental to Springhill’s operations to ensure that residents know they are active, valued members of their new community. Residents elect their peers to the Springhill Resident Council who regularly meet with the community’s Executive Director and Leadership Team. Members of the Council actively collaborate with department leaders to identify and address opportunities for improvement. Monthly Town Hall meetings provide additional opportunity for residents and leadership to share ideas and strengthen our community.
Our resident-centered, person-centered, culture is evident in our recent ranking among 100 senior living organizations that demonstrated exemplary resident engagement based on feedback in an annual Resident Survey, administered by Holleran Consulting, an industry benchmarking firm. Read about our 2018 Choice Community Award.